Google Calendar Sync
Sync your appointments with Google Calendar so everything appears in one place and you never double-book.
Setting up the integration
- Go to Admin > Settings > Integrations
- Find Google Calendar and click Connect
- Sign in with your Google account and grant calendar permissions
- Select which Google Calendar to sync with (you can create a dedicated "Client Meetings" calendar)
Two-way sync
The integration is bidirectional:
- Site to Google — Appointments booked through your site appear in Google Calendar
- Google to site — Events you create in Google Calendar block those time slots, preventing double-booking
What syncs
Each synced appointment includes:
- Meeting title with client name
- Date, time, and duration
- Location or virtual meeting link
- Client contact information in the event description
Google Calendar sync checks for conflicts every 5 minutes. If you block time in Google Calendar, it will be reflected in your available slots within minutes.
Troubleshooting
- Events not appearing — Ensure you selected the correct calendar during setup
- Double bookings — Verify that the sync is active (green status indicator in Settings)
- Permission error — Re-authorize the Google connection from Settings > Integrations
Team calendars
Each team member can connect their own Google Calendar. When round-robin assignment is active, the system checks each agent calendar for availability before assigning a booking.
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